We strive to
dispatch all orders within
24 hours of receipt of the order (Monday to
Friday only). With postal / cheque orders,
please allow an
additional seven working days for cheque
clearance before dispatching of goods.
Where a customer has paid
to have an item dispatched by Special Delivery,
providing that order is placed before 12.00
midday, we strive to dispatch the package
the same day. Whilst
every effort is made to adhere to the above,
delays can occur for a variety of reasons,
including postal delays, consumer demand,
etc. Where possible, in the likely event
that an order is to be delayed, we aim to
contact the customer and keep them fully
informed as to the state of events, and /
or offer them the facility to cancel.
Example of Dispatch - Standard
1st Class
Example
1 : An order is received
Monday morning at 11am. We aim to dispatch
within
24 hours of receipt, therefore we aim to have
the package in the hands of the Post Office
before 11am Tuesday morning. The delivery time
of the package is then in the hands of the
post office (see our delivery
policy).
Example
2 : An order is received Friday morning
at 11am. We aim to dispatch within 24 hours
of receipt Monday to Friday, therefore we
aim to have the package in the hands of the
Post
Office
before
11am Monday morning (as Saturday and Sunday
are excluded). The delivery time of the package
is then in the
hands
of the
post
office (see our delivery
policy).
Example of Dispatch - Special
Delivery
Example
1 : An order is received Monday morning
at 11am where the customer has requested
Special Delivery. We aim to dispatch the
same day on orders received before midday,
therefore we
aim to
have
the
package in the hands of the Post Office by
early afternoon that day.
The delivery time of the
package is then in the hands of the post
office (see our delivery
policy).
Example
2 : An order is received Monday afternoon
at 1pm where the customer has requested
Special Delivery. We aim to dispatch the
same day on orders received before midday,
therefore we
aim to
have
the
package in the hands of the Post Office
early the following day.
The delivery time of the
package is then in the hands of the post
office (see our delivery
policy). Outside UK We do
not usually delivery
outside of the UK mainland and any p&p
costs that may be stated relate only
to those costs attributable for UK delivery.
Separate arrangement made be made for
overseas orders - please contact us for
details.
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