Help
Using This Website
Below are a list of
questions that may be able to help
you get the most from this site. If
you can't see a solution to your problem,
then please don't hesitate to contact
us.
Can
I pay by Credit / Debit card online?
If you have a major
credit / debit card, yes you can using
WorldPay's secure online transaction
system. This enables you to safely
enter your card details (in a secure
enviroment).
If you have a PayPal
account, you can also pay online via
PayPal (see what
is Paypal)
For more information
of paying by card, see how
do I pay by card.
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Can
I pay by Cheque?
As long as you have
a UK bank account, you can pay by cheque.
You will need to order your items by
mail, enclosing a cheque for the appropriate
amount (see how
do I pay by cheque).
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Can
I pay by telephone?
Nails and Things is
an online company, set up to trade
over the internet. Consequently we
primarily take payment by cheque or
credit card (online). Currently we
do not offer a telephone ordering service,
though this may change in the future
- so please check regularly.
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How
do I order an item on this website?
Shopping on our site
is easy. Simply browse the pages until
you see an item you want. At that point
click the drop-down quantity box to
select an amount, then click the add
to cart button adjacent to the
item (like the one shown below).
This will add the
item into your Shopping Cart.
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How
do I view what I've ordered?
As you add items to
you cart, you will see the corresponding
number of items and the tallying amount
appear in the Cart Summary box at the
top of each page (as shown below).
If you click the view
/ amend cart button within this
summary box, you can view your shopping
cart in detail.
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How
do I order more than one of an item?
Simply browse the
pages until you see an item you want.
At that point click the drop-down quantity
box to select the quantity you require,
then click the add to cart button
adjacent to the item (like the one
shown below).
This will add the
item into your Shopping Cart.
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How
do I cancel an item?
To cancel an item,
you must remove it from your shopping
cart.
If you click the view
/ amend cart button within this
summary box, you can view your shopping
cart in detail and will appear something
like this:
From here you can
choose to delete / amend items within
the cart. Just click the Update
Cart button to finish.
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How
do I pay by cheque / mail?
Once you have finished
shopping with us, you need to view
the shopping cart if it isn't already
open by clicking the view cart button.
Once you are satisfied that your order
is accurate and complete, click the Checkout button.
You will then be asked
to confirm that you have finished shopping.
You you then be asked if you want to
upgrade your postage options.
After this you will
be presented with a payment options
screen like this:
 .
Select the first option, pay
by cheque / post.
This will open a
form which includes all the details
of your order. Simply print this form,
add your name and address, and send
the form to us with a cheque for the
appropriate amount.
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How
do I pay by credit / debit card?
Once you have finished
shopping with us, you need to view
the shopping cart if it isn't already
open by clicking the view cart button.
Once you are satisfied that your order
is accurate and complete, click the Checkout button.
You will then be asked
to confirm that you have finished shopping.
You you then be asked if you want to
upgrade your postage options.
After this you will
be presented with a payment options
screen like this:
.
Select the second option, pay
by debit / credit card.
You will then be informed
that you are about to be transferred
to a secure part of the internet using
WorldPay. Simply click the Checkout button
once again to achieve this. From there
you will be in the safe, secure hands
of WorldPay who will take your card
details and relay all relevant order
details securely to us.
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How
do I pay using my PayPal account?
Once you have finished
shopping with us, you need to view
the shopping cart if it isn't already
open by clicking the view cart button.
Once you are satisfied that your order
is accurate and complete, click the Checkout button.
You will then be asked
to confirm that you have finished shopping.
You you then be asked if you want to
upgrade your postage options.
After this you will
be presented with a payment options
screen like this:
.
Select the third option, pay
using PayPal.
You will then be informed
that you are about to be transferred
to a secure part of the internet using
PayPal. Simply click the Checkout button
once again to achieve this. From there
you will be in the safe, secure hands
of PayPal.
For more information
on Paypal, click HERE.
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Can
I order from outside of the UK Mainland?
It is not currently
or policy to dispatch items outside
of the UK Mainland and postage costs
are simply too prohibitive. However,
if do reside outside the UK and wish
to place an order, then contact us
in advance and we will happily provide
you with a postage quote.
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