Help Using This Website

Below are a list of questions that may be able to help you get the most from this site. If you can't see a solution to your problem, then please don't hesitate to contact us.

Can I pay by Credit / Debit card online?

If you have a major credit / debit card, yes you can using WorldPay's secure online transaction system. This enables you to safely enter your card details (in a secure enviroment).

If you have a PayPal account, you can also pay online via PayPal (see what is Paypal)

For more information of paying by card, see how do I pay by card.

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Can I pay by Cheque?

As long as you have a UK bank account, you can pay by cheque. You will need to order your items by mail, enclosing a cheque for the appropriate amount (see how do I pay by cheque).

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Can I pay by telephone?

Nails and Things is an online company, set up to trade over the internet. Consequently we primarily take payment by cheque or credit card (online). Currently we do not offer a telephone ordering service, though this may change in the future - so please check regularly.

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How do I order an item on this website?

Shopping on our site is easy. Simply browse the pages until you see an item you want. At that point click the drop-down quantity box to select an amount, then click the add to cart button adjacent to the item (like the one shown below).

This will add the item into your Shopping Cart.

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How do I view what I've ordered?

As you add items to you cart, you will see the corresponding number of items and the tallying amount appear in the Cart Summary box at the top of each page (as shown below).

If you click the view / amend cart button within this summary box, you can view your shopping cart in detail.

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How do I order more than one of an item?

Simply browse the pages until you see an item you want. At that point click the drop-down quantity box to select the quantity you require, then click the add to cart button adjacent to the item (like the one shown below).

This will add the item into your Shopping Cart.

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How do I cancel an item?

To cancel an item, you must remove it from your shopping cart.

If you click the view / amend cart button within this summary box, you can view your shopping cart in detail and will appear something like this:

From here you can choose to delete / amend items within the cart. Just click the Update Cart button to finish.

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How do I pay by cheque / mail?

Once you have finished shopping with us, you need to view the shopping cart if it isn't already open by clicking the view cart button. Once you are satisfied that your order is accurate and complete, click the Checkout button.

You will then be asked to confirm that you have finished shopping. You you then be asked if you want to upgrade your postage options.

After this you will be presented with a payment options screen like this:

.

This will open a form which includes all the details of your order. Simply print this form, add your name and address, and send the form to us with a cheque for the appropriate amount.

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How do I pay by credit / debit card?

Once you have finished shopping with us, you need to view the shopping cart if it isn't already open by clicking the view cart button. Once you are satisfied that your order is accurate and complete, click the Checkout button.

You will then be asked to confirm that you have finished shopping. You you then be asked if you want to upgrade your postage options.

After this you will be presented with a payment options screen like this:

.

You will then be informed that you are about to be transferred to a secure part of the internet using WorldPay. Simply click the Checkout button once again to achieve this. From there you will be in the safe, secure hands of WorldPay who will take your card details and relay all relevant order details securely to us.

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How do I pay using my PayPal account?

Once you have finished shopping with us, you need to view the shopping cart if it isn't already open by clicking the view cart button. Once you are satisfied that your order is accurate and complete, click the Checkout button.

You will then be asked to confirm that you have finished shopping. You you then be asked if you want to upgrade your postage options.

After this you will be presented with a payment options screen like this:

.

You will then be informed that you are about to be transferred to a secure part of the internet using PayPal. Simply click the Checkout button once again to achieve this. From there you will be in the safe, secure hands of PayPal.

For more information on Paypal, click HERE.

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Can I order from outside of the UK Mainland?

It is not currently or policy to dispatch items outside of the UK Mainland and postage costs are simply too prohibitive. However, if do reside outside the UK and wish to place an order, then contact us in advance and we will happily provide you with a postage quote.

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